Frequently Asked Questions
Q: What are signs that a homeowner should look for when it comes to replacing a roof?
A: Look for leaks of any kind from ceilings. Take note of shingles that curled or slipped down, missing shingles, any that have lots of granular loss (you can often see evidence found in the gutter downpipes or on the ground around roof edges). Look for any exposed flashing or pipe boots that appear to be deteriorated. 

Q: What type of maintenance does my roof need?
A: First and foremost, keep debris off the roof, especially in the valleys. Debris on the roof will hold moisture against the shingles, causing accelerated deterioration. We recommend you have a good roof maintenance program with an Inspection about every five years to ensure all roof penetrations are sealed tightly and in good shape (inspecting all valleys, roof penetrations, bridge caps, flashing, and shingles). 

Q: What are the biggest threats to a roof?
A: The biggest threat in our region is wind and hail. Debris buildup, commonly pine straw, will cause water to run horizontally instead of vertically down the slope, ultimately running in between water bonds and leaking. 
Q: What is typical life cycle of a roof?
A: Typically in the south, a 20-25 year three tab shingle, will begin to wear our in 12-17 years. This is especially true for low pitch roofs and roofs that are exposed to direct and constant sunlight. An inspection performed by a professional can help estimate the remaining life of a roof. As shingles wear, they will fade in color (dark to light, light to dark) due to granule loss. They will begin to curl, the overhanging projection will begin to break, ultimately becoming brittle.  Architectural shingles will last longer, typically 26-30 years, and are more aesthetically pleasing than the typical three tab shingle. Architectural shingles last longer because the weatherproofing asphalt used is much heavier and it is a laminated shingle. 

Q: Why is ventilation important?
A: Ventilation serves an important purpose in both winter and summer. During the winter, warm moist air is released into your attic space when you take showers, wash dishes, wash clothes, and while cooking. This moisture, once it gets in your attic, can form condensation on your roof deck. Proper ventilation prevents this from happening. During the summer, the heat buildup can also affect the deterioration of sheeting, especially in this region with high summer temperatures and humidity levels. It is recommended that you have adequate ventilation that can come from hidden ridge vents, passive rood cents, power vents, turbine vents, additional soffit vents, and gable vents with louvered gables.  

Q: What should a homeowner do in the event of storm damage to the roof? 
A: First, call your insurance company immediately. They will typically advise you to immediately take care of making your roof water tight. We can provide whatever service necessary to make the roof watertight, including laying tarp, and installing plywood or sheeting as needed on a temporary repair basis. Note this is only temporary and should serve to repel water until permanent repairs can be started. Do not attempt to remove debris (tree limbs etc.) from the roof. Leave this to professionals. You risk causing further damage to the roof or worse, injuring yourself. 

Q: Do you clean gutters?
A: Yes.

Q: Describe the process for gutter installation/repair 
A: Most houses that had gutters installed 15-20 years ago, typically used a 5 inch gutter that's generally not seamless, using a 2x3 downpipe. Today, we use a 6 inch gutter, with a 3x4 downpipe which carries twice the water and is seamless. A seamless gutter reduces the areas where leaks could form. For old gutters, spikes and ferrules were used for installation. Today, we use a hidden hangar which is screwed into the fascia board instead of being nailed in. All gutters being installed are custom assembled on site to meet exact specification for your home. 

Q: What options are available with your gutters?
A: We have a variety of different leaf guards available. Some that are solid, are great for flat roofs and low rainfall. They're also completely leaf proof. We typically use a flat slotted aluminum piece that fits underneath the shingles, which prevents debris from entering the gutter. A disadvantage is that some debris may have to be cleaned from the gutter guard itself, but it's much easier than cleaning the gutter. This can be cleaned with a hose or leaf blower. We also have a good selection of gutter colors to match window trims, shutters, etc. If you're looking for a specific type of gutter or have additional questions, give us a call!

Q: How long does a roof replacement typically take?
A: The average one-story ranch home takes one day.

Q: Why is a Valley Liner important?
A: This is an area that is more susceptible to leaking without a liner.

Q: Why should I change out my pipe collars even though they look good?
A: They will not last as long as your new roof.

Q: If you find rotted or deteriorated sheeting, what will you do?
A: We will replace any that deems necessary.

Q: If I have a leak as a result of the roof installation, would you take care of painting the ceiling, wall, etc.?
A: Yes. However, it is very rare that you will have this problem since we do it right the first time.

Q: Is color important?
A: Yes. A dark color will not show as many defects in an uneven roof deck, where a lighter color may show shadows.

Q: Is it necessary to replace a metal flashing?
A: Only in cases of improperly installed flashing or deteriorated metal.
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